Goals

Goal 1: Optimisation of the use of people, processes and technology to meet service delivery and good governance requirements
Invest in and develop people, processes and technology to ensure continued compliance with legislative and regulatory requirements and sustained public confidence.
Goal 2: People-centred justice services that are accessible, reliable and efficient
Justice services which place victims, vulnerable persons and other court users at the centre of the justice system.
Goal 3: Corporatized, cost effective and integrated quality legal services to proactively protect the interest of the state
A transformed and integrated state legal service is that offers quality, efficient and a cost effective service.
Goal 4: Promotion of constitutionalism, human rights and commitment to international legal relations
Compliance by government departments with the Promotion of the Administrative Justice Act (PAJA) is substantially improved, citizens are better informed on how to exercise their constitutional rights, public engagement with relevant stakeholders, civil society organisations and community-based organisations is improved by public participatory forums and constitutional development is promoted.